|
Frequently Asked
Questions |
This section contains a listing of
the most commonly asked question. |
|
Modifier Flowcharts |
One of the hardest things about
coding your claims correctly is knowing when to use modifiers.
Our Data Analysis area has developed these flowcharts to explain
the proper usage of modifiers. These flowcharts are for the
modifiers that we see cause the most problems. Use these
flowcharts in conjunction with the information in the
2008
Indicators/Global Surgery Percentages/Endoscopies Newsletter to make proper decisions about
when to use a modifier. |
Front-End
Denials Trend
Top Denial Action Codes |
This spreadsheet lists the top reasons claims were denied upon initial submission. |
|
Provider Call
Tracking |
This spreadsheet indicates the
number of calls received by customer service from Medicare
providers on a monthly basis. The volume of calls is shown by a
percentage and actual quantity. |
|
Provider
Written Inquiries |
This spreadsheet indicates the
number of written inquiries received by customer service from
Medicare providers on a monthly basis. The volume of calls is
shown by a percentage and actual quantity. |
|
Beneficiary
Call Tracking |
This spreadsheet indicates the
number of calls received by customer service from Medicare
beneficiaries on a monthly basis. The volume of calls is shown
by a percentage and actual quantity. |
|
Beneficiary
Written Inquiries |
This spreadsheet indicates the
number of written inquiries received by customer service from
Medicare beneficiaries on a monthly basis. The volume of calls
is shown by a percentage and actual quantity. |
