After MCE has been installed, the first screen that will appear is the Security Check screen. For security reasons, you may password protect the program by adding a password on this screen. However, it is not necessary to enter a password. If you do not enter a password, you can click “OK” each time you access the program or you can check the “I don’t want a password. Don’t show this again.” option. If you enter a password, keep it in a safe place because you will NOT be able to access the program without the password.
Once you complete the Security Check, you will receive messages prompting you to setup the program. You will not be able to use the program until you complete the SETUP screens for the OFFICE TABLE, PROVIDER, and EDI/MODEM/LOGIN. Use the following instructions to setup MCE 3.2.2 so you can begin using the program.
A user’s manual does not accompany the MCE software, however the instructions below will assist you in completing these and other important screens in MCE. Questions regarding different fields or screens can be answered by accessing the online Help File in three different ways. Help can be accessed by clicking on the “Yellow Question Mark (?)” from the Toolbar, by pressing the F1 key, or by clicking on “Help/Contents” from the Menu bar. Also, review the READ ME file as it contains important information that will assist you in transmitting the correct information.
OFFICE TABLE
- An office ID must be created first. The Office ID must be unique and is three characters in length. Once the Office ID has been saved, it cannot be changed. If you delete the Office ID, the office, patients, and claims will be deleted automatically.
- If you have multiple offices, you must setup an office with a unique Office ID for each office.
- Complete ALL information, including the billing provider number.
PROVIDER
- The provider table holds all the rendering physician numbers associated with the group billing provider number for groups and individual provider numbers for solo practices. (For Solo Practices: The billing provider number in the Office Table must also be entered in the provider table as the Medicare Rendering ID.)
- The Provider ID field must be unique and at least three characters in length. The unique ID is created by the user. It may be the individual provider number, the provider’s name/initials, or a combination of alphas and numerics.
- To enter data in the Provider Table, click on “Add.” After entering the data (Provider ID, Provider Name, and Medicare Rendering ID), click on SAVE. Once the Provider ID has been saved, it cannot be changed. (For Solo Practices: When you click on the “Add” button, the provider information from the Office tab is displayed.)
EDI/MODEM/LOGIN
- Enter the name and telephone number for the person who Medicare should contact regarding EDI issues.
- Enter your submitter number in the Login and Source fields. Example: E9999
FILE MAINTENANCE
The Insurance, Outside Provider, Procedure, Diagnosis, and Outside Facility tables should be completed before the first claims are entered. The information can then be selected when entering claims, which will save you time and effort. As you begin to use MCE, you may add or delete data from these tables at any time. See the online Help (in each file) for more details. (NOTE: If you delete data (procedure codes, diagnosis codes, etc.) from any File Maintenance table, you must correct any pending and archived claims that contained the corrected information.)
GENERAL TIPS
- If you are upgrading to MCE 3.2.2 from a previous MCE version, you are not required to submit a test file. You may continue submitting electronic claims in a production mode.
- Once you are approved to submit electronic claims in a production mode, always verify that the Test/Production Radio Button is set to “Production.” The production indicator is located in the “Create Electronic Claims” block on the Workday Wrap-up screen. If this indicator is set to “Test,” your claims will not be processed by Medicare. (If you are upgrading MCE to a higher version, remember to change the Test/Production indicator to Production.)
- For security reasons, you may password protect the program by adding a password on this screen. However, it is not necessary to enter a password. If you do not enter a password, you can click “OK” each time you access the program or your can check the “I don’t want a password. Don’t show this again.” option. If you enter a password, keep it in a safe place because you will NOT be able to access the program without the password.
- The Tab key, as well as “point and click” mouse operation, allows for smooth navigation from field to field within MCE screens.
- To print a patient listing, open the Patient Enrollment window and click on the Printer Icon. This will display a patient listing per Office ID.
- To change the charge amount on a saved claim, you have the option of temporarily or permanently changing the charge amount. To temporarily change the charge amount for one [saved] claim, delete the line charge, enter the new line charge, and resave the claim. To permanently change the charge amount, go to the Procedure Code Table in File Maintenance, correct the charge, and save. After changing the charge amount on the Procedure Code Table in File Maintenance, return to claim entry, delete the procedure code in question, reselect the procedure code (with the new charge amount), and resave the claim.
- If MCE “locks-up” or gets “hung-up,” press the Escape key on the keyboard. Do NOT reboot the PC or you may lose the Office information.
Revised: 11/2007