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 Part A Medical Review > Prepay - Documentation Requirements
Provider Information Home

Documentation Requirements

Prepay Medicare Review Part A
Documentation Requirements

Title XVIII of the Social Security Act, Section 1833(e) prohibits Medicare payment for any claim which lacks the necessary information to process the claim. Section 1862(a)(1)(A) of the Act allows coverage and payment for only those services that are considered to be medically reasonable and necessary.

The "Program Integrity Manual", Chapter 3, Section 3.11.1 states:

"For Medicare to consider coverage and payment for any service, the information submitted by the provider or supplier……must be corroborated by the documentation in the patient’s medical records that Medicare coverage criteria have been met. This documentation must be maintained by the physician and/or provider and available to the contractor on request". Failure to submit requested documentation will result in complete or partial denial of services.

Your documentation is the most important factor to success in getting a claim paid. It must support the fact that whatever is billed was needed by the patient, actually provided to the patient, and certified by the physician. If the correct documentation is provided and it follows the policies (Local and CMS Manual guidelines), the claim is likely to be allowed.

This web page has been specifically designed by Prepay Medical Review Part A to assist providers with fulfilling documentation requirements to support the services being billed and to provide a better understanding of the documentation needed to adjudicate claims appropriately.

Direct links to documentation requirements for specific services that have been or currently are under review are listed below:

Please note, these will be revised and updated as necessary.

There are other websites listed on the Medical Review web page that were designed to provide a better understanding of Medical Review activities. Please take the time to browse each of them to familiarize yourself with the probe process, edit/audit process, Progressive Corrective Action (PCA Process), and general documentation tips. Specialty web pages for Skilled Nursing Facilities and Inpatient Rehabilitation Facilities have been created in response to provider request in an effort to make the http://www.arkmedicare.com site more user-friendly. Articles pertinent to these services will be posted when appropriate but you will also find a direct link to the CMS Home Pages for SNF and IRF by which you may access all aspects of these services at any time.

The goal of Pinnacle Business Solutions, Inc. as your Medicare Fiscal Intermediary (FI) is "to pay claims right the first time". In so doing, delays in your reimbursement will be prevented and we can work together to protect the future of the Medicare Trust Fund.

You are urged to routinely view your state Medicare website for updates, articles, advisories, seminars, events and policy information. All policy retirements, drafts, and new policies are posted with an open comment period. Please be advised that if a draft policy is posted and pertains to your area of practice, it is to your benefit to review the policy and take advantage of the opportunity to comment on line before it is finalized.

The focus of this FI is education and toward that end, multiple educational tools are also posted on your web site in an effort to meet your needs. There are web based training modules available and Part A issues are currently being added to this site. As always, we are eager to receive your feedback. Your comments and suggestions will help us to improve our overall service to you.


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