Beneficiary
Information

Provider
Information

EDI
Information

 

 

Contacting Pinnacle Medicare Services


If you wish to contact us via email, please visit our Email Support Page.

Beneficiary Contact Information (For Beneficiary Use Only)

Medicare Unit Contact Information
Part A Appeals Part A Redeterminations
P. O. Box 3277
Little Rock, AR 72203-3277
Part B Appeals Pinnacle Medicare Services
PO Box 8150
Little Rock, AR 72203
Customer Service Medicare Part A and B 1-800-MEDICARE (1-800-633-4227)
TDD: 1-877-486-2048

Health Care Provider Services

Medicare Unit Contact Information
Medicare Part A Provider Inquiries Pinnacle Medicare Services
PO Box 1418
Little Rock, AR 72203
Phone: (866)548-0527
TDD: (877) 726-1711
Provider Audit Fax: (501) 378-2097
Provider Reimbursement Fax: (501) 378-2184
Part A Appeals Part A Redeterminations
P. O. Box 3277
Little Rock, AR 72203-3277
Medicare Part A Interactive Voice Response Unit (IVR)
(Status Checks)
(877) 207-4251 (Status Checks Only)
Available 24 hours a day 7 days a week.
Medicare Part B Provider Inquiries and Appeals Pinnacle Medicare Services
PO Box 8150
Little Rock, AR 72203
Phone: (866) 345-0274
TTY: (877) 726-1711
Telephone Reopenings (866)799-2110
Medicare Part B Interactive Voice Response Unit (IVR)
(Status Checks)
(877) 908-8434 (Status Checks Only)
Available 24 hours a day 7 days a week.
Medicare Part A Provider Enrollment

Information on Submitting an Enrollment Application Online

Part A Provider Enrollment
Pinnacle Medicare Services
P. O. Box 1418
Little Rock, AR 72203-1418
Or
400 West Capitol Avenue; Ste. 1100
Little Rock, AR 72201
Phone: (888) 733-6820
Fax: (501) 378-2159

FOR OVERNIGHT DELIVERY ONLY!
Pinnacle Business Solutions Inc.
Part A Provider Enrollment
c/o Provider Audit & Reimbursement
Regions Center
400 West Capitol
Suite 1100
Little Rock AR 72201

Medicare Part B Provider Enrollment
  • Change of Provider Address, Tax ID, etc.
  • Update Provider Information
  • Obtain a new Arkansas Part B Medicare Provider #
  • Update a provider telephone number

Information on Submitting an Enrollment Application Online

Arkansas Medicare Part B Provider Enrollment
Post Office Box 34260
Little Rock, Arkansas 72203

Toll Free Telephone Assistance available
Monday through Friday 9:00 am - 12:00 pm CST
(866) 582-3251

Medicare Secondary Payer (MSP)

Please mail general MSP Inquiries to:
Pinnacle Medicare Services
Attention: MSP
P O Box 34407
Little Rock, AR 72203
Telephone assistance available 8:00 a.m. - 4:00 p.m. CST (Part B) 
Phone Number 866-794-0477

Telephone assistance available 9:00 a.m. - 11:30 a.m. CST and 1:00 p.m. - 3:30 p.m. CST (Part A)


Medicare Secondary Payer Recovery Contractor Auto, No-fault, Liability
P.O. Box 33828
Detroit, MI 48232-3828
Phone number 866-677-7220

Medicare Secondary Payer Recovery Contractor-GHP
P.O. Box 33829
Detroit, MI 48232-3829
Phone number 866-677-7220

Medicare Secondary Payer Recovery Contractor-WC
P.O. Box 33831
Detroit, MI 48232-3831
Phone number 866-677-7220

Delivery by Courier Services
JP Morgan Chase
MSPRC MI1-8245
9000 Haggerty Road
Belleville, MI 48111

Refunds/Overpayments Refunds - Pinnacle Medicare Services
P.O. Box 8075
Little Rock, AR 72203-9710
Where To Submit Paper Claims Pinnacle Medicare Services
Attn: Claims
P O Box 1418
Little Rock AR 72203

Physical address for overnight deliveries
601 Gaines Street
Little Rock, AR 72201-4007

Freedom Of Information Request Pinnacle Medicare Services
Freedom of Information
P.O. Box 83310
Baton Rouge LA 70884-3310
Electronic Services EDI Services, a Division of Pinnacle Medicare Services
P.O. Box 2181
Little Rock, AR 72203
(866) 582-3247
(501) 378-2419

COB Contractor:
MSP Claims Investigation Project
P.O. Box 33847
Detroit, MI 48232

National Fraud Hotline
Phone:
1-800-HHS-TIPS (1-800-447-8477)
E-mail
hhstips@oig.hhs.gov

Mail
Office of Inspector General
Department of Health and Human Services
Attn: HOTLINE
P.O. Box 23489
Washington, D.C. 20026

Palmetto Government Benefits Administration
Railroad Medicare
P.O. Box 10066
Augusta, GA 30999
Beneficiary Contact Number: (800) 833-4455
Provider Contact Number: (877) 288-7600

Qualified Independent Contractor (QIC)
Q2 Administrators, LLC
QIC Part B South Operations
P.O. Box 183092
Columbus, OH 43218-3092


Durable Medical Equipment Regional Carriers
Contact List

Durable Medical Equipment Regional Carriers (DMERCs) process Medicare claims for durable medical equipment, prosthetics, orthotics and supplies (DMEPOS).

The residence of the beneficiary determines the regional carrier that processes the claim. Submit DMEPOS claims to the appropriate DMERC. Use the following table to determine where to file your DMERC claims.

DMERC

State jurisdiction
(determined by beneficiary’s residence)

Region A

National Heritage Insurance Company (NHIC)
P.O. Box 9146
Hingham, MA 02043-9146
www.medicarenhic.com

Provider Line (866) 419-9458
Beneficiary Line (800) 633-4227

Connecticut
Delaware
District of Columbia
Maine
Maryland
Massachusetts
New Hampshire
New Jersey
New York
Pennsylvania
Rhode Island
Vermont
Region B

AdminaStar Federal, Inc.
8115 Knue Road
Indianapolis, IN 46250
http://www.adminastar.com 

Provider Line (877) 299-7900
Beneficiary Line (800) 633-4227

Illinois
Indiana
Michigan
Kentucky
Minnesota
Ohio
Wisconsin
Region C

CIGNA Government Services
P.O. Box 20010
Nashville, TN 37202
http://www.cignamedicare.com

Provider Line (866) 270-4909
Beneficiary Line (800) 633-4227

Alabama
Arkansas
Colorado
Florida
Georgia
Louisiana
Mississippi
New Mexico
North Carolina
Oklahoma
Puerto Rico
South Carolina
Tennessee
Texas
U.S. Virgin Islands Virginia
West Virginia
Region D

Noridian Mutual Insurance Company
901 40th St. South; Ste. 1
Fargo, ND 58103
http://www.noridianmedicare.com

Provider Line (866) 243-7272
Beneficiary Line (800) 633-4227

Alaska
American Samoa
Arizona
California
Guam
Hawaii
Idaho
Iowa
Kansas
Missouri
Montana
Nebraska
Nevada
North Dakota
Northern Mariana Islands
Oregon
South Dakota
Utah
Washington
Wyoming


Home | Contact Us | Locate Us | Navigating The Web Site Tutorial | Site Search | Help | Site Map
Beneficiary Home | Provider Home | EDI Home | Privacy Policy
CMS Home Page | Medicare.gov
Arkansas Medicare Services.
http://www.arkmedicare.com


CMS Home Page